Springbore Water Treatment Installation Maintenance 4

Private Water Supply company for Starbotton | Springbore Ltd

Welcome to former Cleanstream Marshall Pumps customers from Springbore Ltd


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A warm welcome to former Cleanstream customers.

At the time of writing this blog we are increasingly being contacted by former Cleanstream customers who have been informed, by the company, that Cleanstream is no longer servicing domestic supplies.

Cleanstream is owned by Marshall Pumps Ltd who are based in Oldham.

The engineers at Springbore are past Marshall Pumps/Cleanstream engineers so have an excellent understanding of the company’s installations and may have even visited the property/commercial site before. We are aware of the company’s full product range, and we carry all of the relevant parts for equipment such as Ultraviolet Disinfection units, pH correctors, filters, pumps, pressure vessels, iron removal systems and water softeners.

The easiest way to get a quote for servicing is to email photographs of your filtration and pumping system along with your name and address and any other relevant information you may have. Please send this to info@springbore.co.uk

With 20 years experience in water treatment, specialising in private water supplies we have built up a reputation for providing excellent service at reasonable prices.

If you are an existing Cleanstream customer, please contact our office at 01274 883155 or email info@springbore.co.uk. We guarantee you a warm welcome and a knowledgeable response to any query you might have.

Springbore Private Water Supply | Installations & Maintenance

Contact Springbore for any Private Water Supply needs such as:
– Borehole and spring water filtration.
Borehole pump lifts on plastic and steel.

Free of charge site surveys, water testing and system design in the North of England & Wales.

We aim to reduce your existing expenditure and guarantee to exceed your current level of service.

We are able to out price our competitors because we plan on installing a reliable system and we therefore have virtually no return visits due to system failure.

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We offer a full package:

Borehole drilling, pump lifts and fault investigation.
• Civil works including buried tanks, trenching and outbuilding construction.
Water Filtration for all water qualities.
• New water treatment system design and installation.
• Servicing and upgrades to existing water treatment systems.

If you have a Private Water Supply, you are part of a select group of approximately 1% of the UK population.
Water quality from boreholes, springs, and surface sources such as wells and streams can vary greatly. Some provide water that looks and tastes good, but the vast majority contain contaminants that can be harmful to health or damage the cosmetics of sanitary ware. Discoloured water may cause embarrassment when guests visit, and if bacteria is present, it may pose a health risk, particularly to the elderly, children, and people in poor health.
Private water supplies may be highlighted on searches when selling your home, especially if potential buyers require a mortgage. If the water does not meet standards, the sale may be delayed or cancelled.
Your local council’s environmental health department may conduct compliance tests on your water on a regular basis. They will most likely collect a water sample from your tap for analysis at an accredited laboratory. They can issue improvement notices if the analysis reveals failures or any part of your system from catchment to tap causes concern.

We can provide treatment equipment for almost every Private Water Supply. Because every site and supply is unique, there is rarely an “off the shelf” solution. Many variables must be considered in order to have an effective and dependable system. Among these considerations are:

• Levels of contaminants to be reduced in the water.
• The amount of treated water required i.e number of consumers (human/cattle etc). A rule of thumb is 1 person will typically use 160 litres of water per day with peak demand on a morning and evening.
• Location of the equipment – Inside house or outbuilding. Both have pros and cons. In house will take up valuable space, possible noise from pumps and also servicing could be more difficult. Systems outside will require protecting from the weather i.e frost so insulating/ heater & frost stat.
• Water yield – (the amount of water available from source.) Especially important if you have a filter with a backwash/regeneration feature.
• Power supply and drains.

We offer a free site survey, system design and quote for to fully understand your requirements. (across the north of England & Wales). We can carry out indicative on site water testing although we always recommend that a full analysis is carried out by a UKAS accredited laboratory for a full mineral and bacteriological content. We can conduct all of this for you.

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Well Water Maintenance

Even if the water we drink appears to be clean and clear, it may not be. Groundwater from springs and boreholes is generally of acceptable quality because the rocks act as a natural filter bed. Unfortunately, as water passes through the ground into the aquifer, mineral dissolution continues to increase, resulting in high concentrations of nitrates, iron, manganese, pesticides, calcium, and other minerals/particles, necessitating water treatment to remove the impurities.

There are two types of water supplies: Mains Water is provided by a local water company such as United Utilities or Yorkshire Water, and Domestic Private Water Supplies are provided by wells, boreholes, springs, streams, rivers, or lakes on your property.


Borehole Water Maintenance | Private Water Supply

If you have a domestic Private Water Supply – a Spring or Borehole, it will be necessary to provide us with a recent water analysis detailing any chemical and bacteriological content, together with details of your existing pumping equipment so that we can select the most efficient water treatment system, which will meet current water regulations.
If you do not have an up-to-date water analysis, we would be happy to come to your location, collect samples, conduct a survey of your existing pumping / water treatment equipment, analyse the results, and make recommendations.



The most common problems on a Spring Water Supply are:

Aggressive and corrosive acidic water due to a low pH

Signs of the problem – Very small hole leaks on metal pipes, blue/green staining from the corrosion of copper pipes, brown staining from the corrosion of iron pipes, bitter or metallic tasting water. Copper pipe corrosion can result in copper levels in drinking water that exceed health guidelines.

Solution. Install a pH correction filter. The correct type of pH correction unit will need to be specified based on the feed water quality, water flow rates and water demand. Most commonly a backwashing filter vessel is used but a in/out upflow vessel is also an option if site conditions allow. There are several pH elevation medias available which are calcium and magnesium based. Depending on the level of pH elevation required, they can be used alone or as a mixture of 2 medias.

Commonly used pH elevation medias include Juraperle, Corrosex, pHlocrite and Calcite.

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Iron and/or Manganese

Signs of the problem – When water is left to settle and oxygen causes the iron and manganese to precipitate from solution (noticeable in water tanks, toilet cisterns, and drinking bowls/troughs), the discoloration is often increased. Metallic tasting water, which is often described as tasting like blood or rusty nails, is a common indicator of heavy metals in the water. High levels of iron and manganese can cause health issues as well as fouling of pipes and appliances.

Solution. Install an iron/manganese reduction filter. Based on the feed water quality, water flow rates, and water demand, the appropriate type of iron/manganese reduction unit must be specified. A filter vessel for backwashing and regeneration would be used. There are two methods for reducing iron and manganese. First, oxidation via a contact assembly (oxidiser) prior to the iron/manganese reduction vessel or an air draw valve adapted to the electronic control valve. Iron reduction requires a pH of 7 and manganese reduction requires a pH of 8. The second method is ion exchange/base exchange, which regenerates on a brine solution (sodium chloride) while softening the water. For reliable results, ion exchange requires clear water, and the pH requirement isn’t always as strict, with much less water discharged to drain than an oxidising system. A zeolite type media or a mixed media ion exchange resin can be used to remove high levels of iron and manganese. A standard base ion exchange resin can often be used for low levels of iron or manganese. For the oxidising technique, common iron/manganese reduction media include Filox, Pyrolox, and BIRM, and for ion exchange systems, Crystal Right CR100 (pH above 6), Crystal Right CR200 (pH above 7), and Ecomix.

Hardness and Limescale

Signs of the problem – Clogged pipes or limescale build up on taps, scale in the bottom of kettles, water spots on glassware or after washing vehicles.

Solution. Install a water softener. The correct type of water softener will need to be specified based on the feed water quality, water flow rates and water demand. A regenerating filter vessel would be used. A simplex water softener will require a shutdown period to regenerate (usually during the night when there is no demand), a duplex system allows for a continuous supply of conditioned water 24 hours a day. A water softener regenerates on a brine solution (sodium chloride).

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Signs of the problem – Cloudy, murky or discoloured water. This can be caused by suspended solids in the water, rain water runoff, or the presence of heavy metals.

Solution. Install a Turbidity reduction filter. The correct type of turbidity reduction unit will need to be specified based on the feed water quality, water flow rates and water demand. A backwashing filter vessel would be used. Commonly used turbidity reduction medias include Turbidex, Filter Ag & Filter AG+, Gravel, sand and Anthracite.

Organic Colour – Tannins

Signs of the problem – Discoloured water caused by decayed vegetation or organic matter, typically found in peatlands, mires, or bogs. Usually, the discoloration is worse after rain. The level of colour can range from pale straw to deep yellow, similar to apple juice. Tannin discoloration should not be confused with iron in the water.

Solution. If the colour is very slight in some instances carbon filtration can be used. Carbon requires a very slow flow rate for colour reduction and can exhaust rapidly allowing the colour to pass again. The preferred approach to colour reduction is to use an organic scavenger/tannin filter. A tannin filter uses a specially selected anion resin which has an affinity to tannins, and regenerates on salt (using the chloride) to remove the colour.

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Bacteria / pathogens

UV steriliser Springbore | North UK

Bacteria in water should be identified through laboratory testing. If you have a private water supply, we recommend that you install a UV steriliser. Even if an analysis shows that bacteria aren’t present in your water, keep in mind that the analysis was a one-time test that doesn’t show if bacteria are present at other times.

Solution. Install an Ultraviolet Water Disinfection System. A properly sized UV steriliser will keep microbiological contaminants out of your private water supply. UV kills bacteria (E.coli, Coliforms, etc.), mould, algae, and virus contamination without the use of chemicals, preserving the natural taste and healthy minerals in the water. All UV units should have a pre-filter, which is usually in the form of a cartridge filter. The pre-filter removes larger particulates from the water, preventing bacteria from passing through the water in the “shadow” of smaller debris.

For expert advice about Spring Water Filter Systems please contact us.

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Existing Systems Supplied by Other Companies

Springbore Ltd install and maintain Private Water Supply Systems installed by us and by other water treatment companies. We regularly receive calls from customers unhappy with their current service provider. We are always happy to give friendly, expert advice and happy to quote for servicing and repair work.

Why Choose Springbore Ltd?

With over 20 years of experience, we have had plenty of time to refine and hone our products, processes, systems, and virtually every aspect of our business. As evidenced by the photographs of our installations, we take great pride in our work. Our installations are not only functional, providing clean and safe water, but they are also of the highest quality. All pipework must be neatly installed, with straight lines, bracketry, and pipe clips where necessary, and isolation valves for easier servicing and periodic maintenance. All equipment is installed in the proper flow path according to the manufacturer’s specifications.

We frequently see equipment installed by others in the field and on social media sites that is incorrectly specified for contaminant levels, backwash, and service flow rates, installed in the incorrect orientation, with little or no isolation points, and very untidy, with the potential for failure due to unsecured pipes suffering from mechanical fatigue.

In summary if you need the system to work correctly and look ‘the part’ call Springbore.




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Office: 01274 883155

Mobile: 07803 038440



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